Friday, December 18, 2015

Marketing Multipliers Success Story: Vance Morris

Vance Morris is a smart guy.

A former executive and trainer at Walt Disney World, he owns three businesses in Maryland and has clients around the world.

Vance also speaks at trade shows, conventions, and events around America.

Last year, he was awarded Marketer of The Year by Glazer Kennedy Insider Circle (GKIC), whose members are some of the world's most successful entrepreneurs (I'm member #750, dating back 18 years).

So I was pleasantly blown away when Vance sent me this video explaining how just one of the tools in my Marketing Multipliers program put an extra $5,000 in his bank account.

Take a look ...


 ... then, if you own a business and you want to grow faster, try Marketing Multipliers FREE.

Friday, December 11, 2015

Money Back Guarantees: How to Grow Your Business Faster

Want to grow your business?

Guarantee your work ...




Money-back guarantees are not new or high tech. Maybe that’s why they’re over-looked or under-used by most entrepreneurs.

But they’ve made millions for successful mail-order companies, like L.L. Bean and Land’s End.

And guarantees were key to the early success of FedEx, Amazon, and Zappos, to name a few.

If your clients are mostly satisfied now, there’s nothing to worry about. By offering a risk-free guarantee, you’ll simply call more attention to the quality you already have. Make the strongest promise you can comfortably live up to, and feature it prominently in all your marketing materials -- your Web site, advertisements, letterhead, business cards, on your telephone hold message, etc.

Of course, if you offer a guarantee, some people will take advantage of you. But if you double your sales with a guarantee, will you really care?

Besides ... you already have a guarantee. Here's why: If an unhappy client calls with a problem, you will fix it, replace it or refund part (or all) of their purchase. Otherwise, they will tell the world, starting with their friends on Facebook, LinkedIn, and Twitter ... not to mention Yelp and GooglePlus reviews.

In short, you can NOT afford even one unhappy client if you want to stay in business. Refunding a disgruntled client today is a bargain in the long run.

So, here's what I suggest: Make your guarantee a focal point in your marketing efforts.

Boldly spread the word that you have no unhappy clients. Because unhappy clients get their money back. To the extent that you do this, you’ll enjoy a competitive edge. Your courage will pay you back with more new clients, sales, and profits.


Now get a box of 11 tools to build your business, delivered FREE by U.S. Mail. Try Marketing Multipliers Here

Tuesday, December 1, 2015

How to Finish 2015 Strong and Leap Into 2016

Today is the first day of December.

It's a perfect time to look back on 2015 ... and forward to 2016.

As a reader of mine, I'd like to help you do that -- with 3 questions I ask when analyzing the past and planning the future.

Here they are:

1) What's working?
Do more of that.

2) What's not working?
Fix or stop doing that.

3) What's next?
Invest more time and money in what's working, and less in what's not.

If you want to finish 2015 strong and get a jump start on 2016, let these 3 questions be your guide.

And the best time to start is NOW.

One more thing: I just created a new Cheat Sheet that reveals 4 ways to "force" Amazon to build your business, at no cost. Click To Download Now

Thursday, November 19, 2015

Your Marketing: Sad Charade or Moving Parade?

Want more clients?

Here's an idea: Do more marketing that works.

And avoid the sad charade of flitting from one tactic to another.

You can do it in 5 simple steps:

1) Look through your database -- Infusionsoft, Salesforce, Excel spreadsheet, whatever -- and find the names of your last 10 clients.

2) Now, ask yourself: "What worked in my marketing? What did I say or do that caused them to buy?"

3) Write down the answer for all 10 clients. Examples: Called after I got their name by referral ... mailed them a Client Reactivation Letter ... sent them Email #3 in my series of 10 ... etc.

4) Then, ask yourself: "In my marketing today, am I doing what works?"

5) Oooops. In almost every case, you're NOT doing something today that brought new clients before. You simply forgot or got bored with it.

Example: You mailed an article to a prospect 3 months ago that caused them to call and buy ... but you haven't mailed that article since.

Let me repeat: In almost EVERY case, you've stopped doing marketing that works. Because you forgot or got bored with it.

Solution: Pick one marketing tactic that worked before but you haven't done since and do it TODAY, or at least schedule it. Then add it to your processes so you don't forget it again.

What's the moral of the story?

As advertising demi-god David Ogilvy wrote, "You aren't advertising to a standing army, you are advertising to a moving parade."

What's old to you is new to prospects who are parading past your business. If something works in your marketing, keep doing it until your prospects tell you otherwise.

When you understand this, you realize that you're probably sitting on a pile of latent revenue in your business. To tap that revenue, all you have to do today is more of the marketing that worked before.

One more thing: If you found this idea helpful, I've got a box of 11 marketing tools I'd like to ship you. You can try them free, but only if you hurry -- learn more at www.MarketingMultipliers.com

Friday, November 13, 2015

The Flexible Flyer: Advertising Staple for Any Business

Every member in my Marketing Multipliers program gets a monthly critique from me of any one piece of advertising they've created.

Because having another set of expert eyes on your marketing projects can only help you do better.

The flyer below was submitted by one member.

How would you improve it?



Here's what I suggested to him ...

The main area to improve here is this: CLARITY.

Example: the headline is a bit hard to read because it's printed on that curvy ribbon.

Dump the opening doggerel about "Halloween is past," etc. That's just clearing your throat and it gets in the way of the sales message.

If this is a sale, what are the savings? That's nowhere to be found. If the $2.70 price is less than usual, do the math and tell me how much I'm saving by ordering 200 cards.

Very important: there is no clear call to action. Do you want me to call you or visit a website? Both? That should be down below right above the deadline. Make it clear and bold it.

There's a good offer in there somewhere. With a bit of refinement and a lot more clarity, you can unlock the selling power of this flyer.

Once improved, I would use this promotion in all possible media: email, direct mail, web site, Facebook, taped in the windows of neighboring businesses ... and inserted into ALL mail and orders leaving your shop. You can even add it to the hold message on your phone ("Ask about our annual Christmas card special, going on now.")


Bottom line: A flyer, done right, is an advertising staple for any business. It's a little thing that can deliver big profits for you. That makes it a Marketing Multplier.

If you're an entrepreneur and you want to grow, there's a box of 11 Marketing Multipliers waiting for you now. You can try them Free -- click here.

Wednesday, November 4, 2015

My Free Delta Upgrade

I got a free upgrade today on Delta flight 2009 from Minneapolis to Denver.

Now, when you think "Delta" you don't normally think "free upgrade" in the same sentence ... or even the same day.

But I did indeed receive a free upgrade today, courtesy of the captain.

Can you guess what it was?

First, here's what the captain did after the doors closed. He walked out of the cockpit, took the microphone from the flight attendant, and said the following:
  • "Hello, I'm Captain David Rausch. I don't want to bug you later so here are all the announcements now. Do I have your attention? (Us: Silence.) Do I have your attention?? (Us: "Yes, captain!") Good ...
  • "First of all, thank you for joining us this evening and putting up with the TSA monkey business to get here
  • "I love to fly, and I'll get you there safely because I never text and fly
  • "We'll hit a few bumps over the Rockies. Nothing dangerous, just a little annoying. I'll do my best to keep it smooth
  • "Finally, there are a couple military members on board so let's thank them for their service."
At that point, the whole plane broke into applause (for the military members) and smiles (for the captain).

It wasn't Tonight Show-level material, but Captain Rausch's monologue was still remarkable (at least for Delta). Simply by showing a little personality, he transformed the dull, robotic announcements that every passenger instinctively ignores into an experience. At no cost to Delta.

That's the free upgrade I received -- an experience. It made me sit down and write this out as soon as I got to my hotel room.

Here's Captain Rausch. He kindly agreed to let me snap his picture, after I first shook his hand.

Maybe pilots with personality who stand up and introduce themselves before a flight are common on Southwest, or Virgin, but this is a first for me in 30 years of flying Northwest/Delta. Bravo.

By the way, service is a little thing that can lead to big profits for your business. That makes it a Marketing Multiplier.

There's a box of 11 Marketing Multipliers waiting for you now. And you can try them Free -- click here.

Tuesday, October 27, 2015

Paper Email, Image Suicide, and a 28,400% ROI

I created Marketing Multipliers to share some of the tools I use to grow revenues for my clients and myself.

Example: The Paper Email.

It's something I print and mail to clients and prospects when I want to make absolutely, positively sure they get my email messages.

Because, even on a good day, your email stands less than a 1 in 4 chance of being delivered, opened, and read, according to MailChimp.

I don't know about you, but I think those odds suck. If a <25% open-and-read rate is standard, then even the Pony Express in 1860 could do better than email in 2015.

So I don't play the email game. And neither should you. At least, not exclusively.

Instead, if a message is really important, I not only send it by email, I also mail it and/or call the recipient.

Case in point: The Paper Email below. It's a printed version of an email, spiced up with my weird picture. I mailed it -- in an envelope, with a stamp -- to a highly targeted list of prospects last week ...


... and in response, I got this email from a new client who had been trying to reach me:



Look at the subject of the email above that he forwarded to me: Did you get this email from Friday? When I picked up the phone and called him, he told me the problem wasn't my email not reaching him, but his email not reaching me.

BUT ... because I mailed him the paper email, he was motivated to email me back. And buy.

No paper email = no sale.

And I didn't mind committing what Bill Glazer calls, "image suicide" in my Paper Email by including a goofy picture of myself. Hey, if that's what it takes to get attention, no problem. Because, as David Ogilvy said, "You can't bore people into buying."

Okay, now let's run the numbers:

  • Cost: $7 to mail 10 Paper Emails to a targeted list, including postage
  • Revenue: $1,994 from a mini consulting project that will deliver $10,000 to $20,000 or more to my client -- or he won't pay
  • ROI from this simplest of direct mail pieces: 28,400%, or $285 for every $1 invested

Not bad. That's the power of a simple Paper Email, one of 11 Marketing Multipliers tools you can try Free -- click here to learn how.