Wednesday, June 30, 2010

Leave Clients Better

I found myself in this church bathroom the other day, where I recalled the old saw, "Always leave a place better than you found it."

So I wiped down the sink and shined the faucet. It took all of 45 seconds to make it better.

Now. Think about the last 3 phone conversations you had with clients.

Did you leave those people better than you found them?

If not, here's a question for you ...

How can you spend just 45 seconds to leave any client who calls or emails your business better for it?

Aim beyond client service. Shoot for client betterment.

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